Frequently Asked Questions
Everything you need to know about your rhode routine.
What is the rhode philosophy on skincare?
We believe in high-performance skincare made with intentional, skin-loving ingredients. Our products are designed to be intentional, multi-functional, and suitable for all skin types, focusing on hydration and barrier support.
Are rhode products vegan and cruelty-free?
Yes, all rhode products are 100% vegan, cruelty-free, and certified by Leaping Bunny. We do not test on animals at any stage of product development.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the United States. You will receive a tracking number via email as soon as your order has shipped from our warehouse.
What is your return policy?
We want you to love your rhode skin. If you are not satisfied, we accept returns of gently used products within 30 days of purchase. Please contact our support team to initiate a return label.
Do you ship internationally?
Currently, we ship to the United States, Canada, the UK, and select European countries. We are working hard to bring rhode to more regions globally in the near future.
Are your products safe for sensitive skin?
Yes, our formulas are dermatologist-tested and developed to be gentle. However, we always recommend performing a patch test on a small area of skin before incorporating any new product into your full routine.